Office Policies


Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday - Thursday: 8:00 a.m. – 5:00 p.m.
Friday: 8:00 a.m. – 12:00 p.m.

Our Mission

At Orthodontic Specialists of Dallas, we strive to provide the maximum functional and cosmetic orthodontic result in a professional yet congenial atmosphere. We attempt to achieve such results in a reasonable period of time at reasonable fees.


It is extremely important that you are on time for your appointment. If you are more than 15 minutes late, you may be asked to reschedule. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.


Our office wants to make sure you get the most out of your insurance. Because insurance policies vary, we can only estimate your coverage but cannot guarantee coverage due to the complexities of insurance contracts. It is your responsibility to inform us of insurance coverage changes. Your patient portion must be paid at the time of service. For your convenience, we will bill insurance companies. If the claim is not paid within 60 days, you will be responsible for the balance. Our goal is to prepare you as best as we can for billing.

Contact Us

If you have any questions about our office policies, please let us know. We’re here to make sure there is no confusion with your orthodontic services. We want to make your experience with Orthodontic Specialists of Dallas as comfortable and easy going as possible. Request an appointment with us today!